Cookies Policy

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

This Cookies Policy explains how Klero ("we," "us," or "our") uses cookies and similar technologies when you visit our website and use our services.

2. How We Use Cookies

We use cookies and similar tracking technologies to:

• Enable essential functionality of our website and services
• Remember your preferences and settings
• Authenticate you and keep you logged in
• Analyze how our website is used to improve performance
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Ensure security and prevent fraud

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Examples:

• Session management cookies
• Authentication cookies
• Security and fraud prevention cookies
• Load balancing cookies

3.2 Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have added to our pages.

Examples:

• Language preferences
• Theme and display preferences
• User interface customizations

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Examples:

• Page views and navigation patterns
• Time spent on pages
• Error tracking and performance monitoring
• Feature usage statistics

3.4 Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements and measure campaign effectiveness. They may be set by us or our advertising partners.

Examples:

• Ad targeting and personalization
• Conversion tracking
• Retargeting cookies
• Social media integration cookies

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics, deliver advertisements, and provide other services. These third parties may include:

• Analytics Providers: Google Analytics, Mixpanel, or similar services
• Advertising Networks: For marketing and retargeting purposes
• Social Media Platforms: When you interact with social media features
• Customer Support Tools: For providing support and chat functionality
• Payment Processors: For processing payments securely

These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies, and you should review their privacy policies.

5. Cookie Duration

We use both session cookies and persistent cookies:

• Session Cookies: Temporary cookies that are deleted when you close your browser. These are essential for the website to function during your visit.
• Persistent Cookies: Remain on your device for a set period or until you delete them. These help us recognize you when you return to our website.

The specific duration of persistent cookies varies depending on their purpose, ranging from a few days to several years.

6. Managing Your Cookie Preferences

You have the right to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

6.1 Browser Settings

You can control cookies through your browser settings. Here are links to instructions for popular browsers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

6.2 Cookie Consent

When you first visit our website, you may see a cookie consent banner. You can manage your cookie preferences through this banner or in your account settings.

Please note that blocking certain cookies may impact your experience on our website. Essential cookies cannot be disabled as they are necessary for the website to function.

7. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Currently, there is no standard for how DNT signals should be interpreted.

We do not currently respond to DNT browser signals or mechanisms. However, you can control tracking through your cookie preferences and browser settings.

8. Similar Technologies

In addition to cookies, we may use other similar technologies:

• Web Beacons: Small graphic images used to track user engagement
• Local Storage: Storing data locally in your browser
• Session Storage: Temporary storage for session data
• Pixel Tags: Used in emails to track opens and clicks

These technologies are subject to the same privacy protections and controls as cookies.

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about how we use cookies.

10. Contact Us

If you have any questions about this Cookies Policy or our use of cookies, please contact us:

• Email: privacy@klero.com
• Subject: Cookies Policy Inquiry